Contact Financial Aid
The Office of Financial Aid is here to assist you with the financial aid process. Whether it is completing a Free Application for Federal Student Aid (FAFSA) or seeing your award(s) for the first time, we are here to help! Generally, during the month leading up to the start of a semester, we receive a higher number of emails, voicemails, texts, and/or phone calls. Due to the increase in volume there may be a delay in response time; please know we will do our best to answer each email, voicemail, text, and/or phone call in the order it was received.
If you need immediate assistance, please utilize the live chat feature on this page during regular business hours.
Contact Financial Aid if you need help with:
- Federal, State or Private Awards/Funding
- Federal or Private Loans
- Financial Aid Forms
Contact your Financial Aid Specialist below. Please be sure to include your full name and student ID in your communication.
The Financial Aid Office can also be reached via mail, phone, text, or e-mail at the following:
Financial Aid
Walker Hall
2111 Emmons Road
Jackson, MI 49201
- Phone: 517.796.8410
- Text: 517.836.1799
- E-mail: JCFinancialAid@91ciba.com
Contact the Business Office if you need help with:
- Billing of tuition & fees
- How to make a payment
- Payment plans
- Refunds
- 1098-T information
- Student finance accounts
Financial Aid Specialists
Students with last name starting
Additional Financial Aid Staff
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Andrew Spohn
Director of Financial Aid
517.990.1371
-
Lauren Kroa
Senior Financial Aid Specialist
517.990.1377
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Trish Davis
Financial Aid Federal and State Aid Coordinator
517.990.1416
-
Emmalee Gillaspie
Financial Aid Federal and State Aid Coordinator
517.990.1319
-
Lexie Seidel
Financial Aid Federal and State Aid Coordinator
517.990.1383
